Service Agreement
Effective date: May 15, 2026. This agreement governs access to our website, business services, and mobile applications.
1. Service Provider
Services are provided by Jiangsu Xianpo Technology Co., Ltd, with office address at 201, Building 14, Zhongjiao Zhihui Port Industrial Park, No. 1738 Daming North Road, Tiann ing District, Changzhou, 213000, CN. Official website: xianpotech.com. Business support: support@xianpotech.com. Key accounts: fenggang1@xianpotech.com.
2. Acceptance of Agreement
By accessing this website, requesting business cooperation, or using any application operated by us, you acknowledge and agree to this Service Agreement and the Privacy Agreement.
3. Service Scope
Our service portfolio includes, without limitation:
- New energy technology research and development.
- Technical consulting and technology promotion.
- Sales and installation of photovoltaic equipment, energy storage equipment, and electrical apparatus.
- Sales of energy-saving environmental equipment, electromechanical equipment, and security equipment.
- Sales of building materials, hardware and electrical supplies, and metal materials.
- Enterprise management consulting and business information consulting.
- Mobile management application design, release, operation, and maintenance.
4. App Distribution and Marketplace Terms
Applications may be distributed through Google Play, Apple App Store, and other approved app marketplaces. Users must also comply with the relevant store terms and local legal requirements in their region.
- Availability and features may vary by country, legal environment, and store policy.
- Store review outcomes, distribution limitations, and update timelines may be affected by external platform rules.
- Users are responsible for lawful usage in their jurisdiction and for maintaining secure account credentials.
5. Account and Access Rules
- Users must provide accurate, complete, and current information.
- Unauthorized access attempts, reverse engineering, misuse of APIs, or abuse of support channels are prohibited.
- We may suspend or terminate access for violations, security risks, fraud signals, or legal obligations.
6. Advertising-Based Service Features
Certain applications may include ad-supported features with app open ads, rewarded video ads, interstitial ads, and banner ads. Ad delivery may involve one or more monetization partners, mediation systems, and demand sources.
- Potential ad technology providers include AdMob, Google Ad Manager, AppLovin MAX, Unity Ads, ironSource, Meta Audience Network, Pangle, Mintegral, Chartboost, InMobi, Liftoff Monetize, Start.io, Smaato, Fyber, Moloco, and other approved providers.
- Where required, users will be provided with notice and consent options for personalized ads.
- Ad interactions are subject to anti-fraud controls and platform policy restrictions.
- Misuse of rewarded ad flows, click fraud, automated traffic, or incentive abuse is strictly prohibited.
7. Country and Region Compliance
Use of services must comply with applicable laws including, where relevant, GDPR, UK GDPR, Swiss FADP, CCPA/CPRA and other U.S. state privacy frameworks, PIPEDA, LGPD, Australia Privacy Act, APPI, PIPA, PDPA, India DPDP Act, consumer protection laws, digital services laws, and advertising disclosure obligations.
Where conflict exists, mandatory local law prevails for users in that jurisdiction.
8. Age Eligibility and Minors
- Age requirements depend on local law and app category.
- Users below age thresholds may require parental or guardian consent, or may be restricted from certain features.
- Child-directed processing, profiling, and ad personalization are limited or disabled where required.
9. Intellectual Property
All website and application content, including software, designs, trademarks, graphics, and documentation, is owned by or licensed to Jiangsu Xianpo Technology Co., Ltd unless otherwise stated. Unauthorized copying, redistribution, or derivative commercial use is prohibited.
10. Third-Party Services
Our services may interact with third-party systems such as cloud providers, app stores, payment processors, analytics tools, and ad platforms. We do not control third-party terms and users must review applicable third-party agreements.
11. Fees, Orders, and Commercial Terms
- Pricing, payment schedules, and deliverables for enterprise projects are defined in separate commercial contracts, statements of work, or purchase orders.
- Unless explicitly stated, website content is informational and not a binding offer.
- Taxes, import duties, and local compliance costs are handled according to contract terms and applicable law.
12. Warranty and Disclaimer
Services are provided on an "as available" and "as applicable" basis except where explicit contractual warranties are granted in writing. We do not guarantee uninterrupted operation in all regions or devices due to network conditions, app store controls, third-party dependencies, and legal constraints.
13. Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption. Aggregate liability is limited as defined by applicable contract terms or mandatory law.
14. Indemnity
Users agree to indemnify and hold harmless Jiangsu Xianpo Technology Co., Ltd against claims arising from unlawful use, agreement breach, rights infringement, fraud, or violation of app store and advertising platform rules.
15. Suspension and Termination
We may restrict, suspend, or terminate access when required for security protection, legal compliance, non-payment, policy breach, fraud risk, or harmful interference with service operations.
16. Change Management
We may revise this Service Agreement and related service rules based on law, technology, security needs, and business updates. Revised versions become effective on publication unless mandatory law requires additional notice.
17. Governing Law and Dispute Handling
Disputes are first handled through good-faith negotiation. If unresolved, dispute resolution follows the jurisdiction and venue rules specified in the governing commercial contract or applicable mandatory law for consumer users.
18. Contact
For agreement questions, service notices, or compliance communication, contact support@xianpotech.com. Key account legal or commercial coordination can be sent to fenggang1@xianpotech.com.